Termii Assist: Intelligent Support
Turn every customer conversation into a great experience. Termii Assist helps teams manage, automate, and personalize customer support across every channel , all from one AI-powered customer service platform.
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Customer Experience Team
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Omnichannel Messaging Support
All your customer conversations in one place. Manage SMS, WhatsApp, Email, Voice, and social messages from a unified inbox , no switching tabs or platforms.
Learn more >Ticketing System
Stay organized as you scale. Convert incoming messages into support tickets, assign automatically, and track resolution progress in real time.
Learn more >
Custom Insights
Make better decisions with data. Monitor response times, customer satisfaction, and agent performance to continually enhance service quality and efficiency.
Learn more >
Customer Profile Management
Understand every customer instantly. Access detailed profiles, chat history, and interaction context for faster, more personalized customer service.
Live Chat for Instant Engagement
Engage website or app visitors the moment they arrive. Answer questions, guide purchases, and resolve issues instantly with built-in live chat software designed for conversion and care.
Frictionless Setup and Onboarding
Start fast and scale easily. Quick integrations, intuitive onboarding, and simple team setup help your CS/CX teams become productive in minutes.
At Termii, we’re not just building a company; we’re building a future where seamless communication empowers businesses and connects people across the globe.
Gbolade Emmanuel, CEO
Built for Growing Teams and Customer Expectations
Whether you’re a small business or a large enterprise, Termii Assist grows with you. Scale your support volume and customer base without ever compromising on speed, quality, or reliability.
Automated Chatbots and AI Assistants
Support customers 24/7 with AI-driven automation. Deploy chatbots to handle FAQs, route tickets, and escalate complex issues , ensuring faster response times and consistent customer experience.
Security and Compliance Ready
Customer data is protected by enterprise-grade security, encryption, and adherence to international standards, including:
ISO27001 Certified
SOC 2 Type II Compliant
GDPR & NDPR Aligned
FCC, NCC, and ARTCI Licensed
Over 3 Billion transactions processed
Connecting millions of users monthly across Africa’s fastest-growing digital businesses.
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