Assist — AI Agents for Customer Resolution
Turn every customer conversation into a resolved outcome. Termii Assist uses AI agents to handle common requests, route tickets intelligently, and support human teams across every channel — from one unified customer resolution platform.
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Customer Experience Team
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AI Agents Across Every Channel
Deploy AI agents on SMS, WhatsApp, Email, Voice, and social channels to respond instantly, resolve common issues, and escalate complex cases with full context.
Learn more >Unified Inbox + Agent Handoffs
Manage conversations in one inbox with smooth handoff between AI agents and human teams — no lost context, no repeated questions.
Learn more >
Intelligent Ticketing & Routing
Convert messages into tickets automatically. AI agents tag intent, prioritize urgency, and route requests to the right team for faster resolution.
Learn more >
Customer Profile Context
AI agents and support teams see full customer history — profiles, past tickets, and conversation timelines — to resolve issues faster.
Live Chat for Instant Engagement
Engage customers on web or in-app instantly. AI agents can answer FAQs, guide actions, and escalate to a live teammate when needed.
Fast Setup and Onboarding
Go live quickly with simple integrations, guided onboarding, and team setup designed for scale.
Termii exists to guarantee delivery certainty for communication using AI-native reliability infrastructure — because when trust depends on a message arriving, reliability cannot fail.
Gbolade Emmanuel, CEO
Built for Growing Teams
Scale support volume without increasing headcount linearly. AI agents handle routine requests while human teams focus on complex cases.
AI Agents + Automation
Deploy AI agents to: Answer FAQs instantly, route tickets by intent and urgency, suggest replies to agents, escalate with full context, operate 24/7 across channels.
Security and Compliance Ready
Customer data is protected by enterprise-grade security, encryption, and adherence to international standards, including:
ISO27001 Certified
SOC 2 Type II Compliant
GDPR & NDPR Aligned
FCC, NCC, and ARTCI Licensed
Over 3 Billion Communication Transactions Processed
Connecting millions of users monthly across fast-growing digital businesses globally.
Ayla 
Switch 
Engage 
Assist 
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